"Let me tell you how great and wonderful your service is.
We were trained on the system on a Wednesday, and later that same night we received a call from the Utah County Sheriff asking for Red Cross services to support the tragic situation at the Nutty Putty Caves. We put your system into play, sending out a call to our volunteers to see who would be available to respond.
How simple it was to contact and assess the availability of our people. It saved a tremendous amount of time and created efficiencies that allowed us to focus on critical services. Our volunteers commented on how cool it was to receive contact from cell phone, text and e-mail.
Many thanks to you."
Garr Judd - Executive Director
Red Cross, Utah
"We have had to use the system a few times and it has worked great. Last week one of our offices was robbed. Needless to say this disrupted our services at this office. It was relief to re-route those calls to other offices, many of the calls were from concerned family members, and we were able to give them an update on the situation. Most of our members saw no interruption in business. I just wanted to thank you for all you have done."
Paul Atkinson - Vice President
Alpine Credit Union
"Telecom Recovery has an exceptional product with many features and the flexibility to fully customize its usage to suit the needs of any company. The product is intuitive and does not require arduous training to become proficient in its setup and usage. Telecom Recovery and Matthew Hender have made our experience in establishing Web Call Router as our backup inbound call recovery amiable, expeditions, and effective."
Shirley Runnels - MBCP, Business Continuity Manager
"Although this is a service you hope you will never have to use, it’s reassuring to have the technology, support and service of Telecom Recovery. HCMC used this service once this year during an electrical outage at one of our off site clinics, Family Medical Center. The support I’ve received when working with you was phenomenal."
Jennifer Doely - Service Desk Supervisor
Hennepin County Medical Center
"Telecom Recovery provides a crucial link between members and their credit union. Credit unions need to communicate with members in the event of a disruption in service, and Telecom Recovery offers a seamless continuance of communications that provides comfort during uncertain times."
Marvin Garland - COO, FCUL Service Group
Florida Credit Union League